Effective Date: 01-Jul-25

At TangyTales.in, operated by Aarav Enterprises, we are committed to delivering your favorite traditional snacks in a safe and timely manner. Please read our Shipping Policy carefully to understand how we manage deliveries.

1. Shipping Coverage

We currently ship across India using reliable courier and logistics partners. International shipping is not available at this time.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days from the date of purchase.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation and a shipping tracking number once your order is dispatched.

3. Estimated Delivery Time

  • Metro cities: 3–5 business days

  • Tier 2 & 3 cities/towns: 5–7 business days

  • Remote areas: 7–10 business days

Note: Delivery timelines may vary due to external factors such as weather, festivals, or courier delays.

4. Shipping Charges

  • Free shipping on orders above ₹499]

  • A flat shipping fee of ₹99] applies to orders below the free shipping threshold.

Shipping charges (if applicable) will be clearly mentioned at checkout before payment.

5. Tracking Your Order

Once shipped, you will receive an email and/or SMS with a tracking ID and link to track your package in real-time.

6. Delivery Issues

If your package is delayed, damaged, or marked as delivered but not received:

  • Contact us within 48 hours of the issue at tangytales.in@gmail.com or call +91 96605 12705

  • Please provide your order number and any relevant details or photos

We’ll coordinate with the courier service and update you as quickly as possible.

7. Address & Delivery Information

  • Please ensure the shipping address, PIN code, and phone number entered during checkout are accurate.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.

8. Packaging & Safety

All products are packed with utmost care using food-safe, tamper-proof materials to ensure hygiene and quality during transit.

9. Contact Us

For any questions about your shipment or delivery, feel free to reach out:

Aarav Enterprises
1, Ground Floor, Near Govt. School
Alwar Bypass, Alwar Hotel, Samola
Alwar – 302001, Rajasthan, India
📞 +91 96605 12705
✉️ tangytales.in@gmail.com
🌐 www.tangytales.in